General Manager – Operations

Why Join Medical Design

• A second-generation, family-owned Quebec company built on solid and lasting values

• A hyper-growth organization driven by ambitious and impactful projects

• Contribution to large-scale projects in the medical sector, with a direct impact on individual well-being

• Integrated product approach, from design to manufacturing

• Concrete and direct impact on results, products, and customer satisfaction

• Agile organizational structure that fosters close collaboration with the President and rapid decision-making

• Strategic location in Boisbriand, offering an excellent quality of life and a traffic-free environment. On-site work fostering hands-on leadership and strong team cohesion. Engaged, collaborative, and excellence-driven team culture. Your role: Medical Design is at a key stage in its development and is seeking a General Manager – Operations, capable of structuring, mobilizing, and propelling the organization into its next phase of growth. This position is for a hands-on leader who wants to make a real impact within a company where human connection, quality of execution, and rapid decision-making are central to success. Reporting directly to the President, the General Manager – Operations is responsible for the day-to-day management of organization, operational performance and team mobilization. They act as the true conductor of operations, oversee the execution of the strategic plan, and actively contribute to the company's sustainable growth.

  Key Responsibilities

  • Lead daily operations and ensure the overall performance of the organization

  • Be present on the ground to mobilize, mentor, and inspire teams

  • Implement structured processes and key performance indicators (KPIs)

  • Oversee budgets, profitability, and financial performance

  • Ensure a high level of customer satisfaction and develop strategic partnerships

  • Act as a strategic advisor to the President and ensure clear reporting and rigorous results

  Desired Profile

  • Minimum of 10 years of experience in general management or operations management

  • Experience in a manufacturing, engineering, or construction environment

  • Proven leadership and ability to mobilize teams toward common goals

  • Strong field presence and ability to influence through action

  • Participative, respectful, and transparent approach that fosters engagement

  • Excellent planning, organizational, and prioritization skills

  • Strong problem-solving skills and a strong results orientation

    results

  • Ability to manage multiple projects simultaneously in a dynamic environment

  • Excellent command of French and English, both spoken and written

  Medical Design's DNA

  Mission

  To innovate in the design and manufacture of high-quality, customized solutions that meet the specific needs of our partners in the medical field.

  Vision

  To become a major player in the development of products tailored to our clients' needs in the various markets where our network of partners operates.

  expansion.

  Values

  Respect

  Integrity

  Commitment

  Collaboration